Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

 

Estimated shipping times

North America: 3-7 business days

Europe: 2-5 weeks

Australia, New Zealand and Oceania: 2-5 weeks

Asia Pacific: 2-5 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

 

Returns & exchanges

I gladly accept returns and exchanges. Just contact me within: 5 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

- Custom or personalized orders

- Perishable products (like food or flowers)

- Digital downloads

- Intimate items (for health/hygiene reasons)

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

 

Privacy policy

I will only use your shipping and billing address, and contact information

- To communicate with you about your order

- To fulfill your order

- For legal reasons (like paying taxes)

 

 

Frequently asked questions

 

Custom and personalized orders?

Yes, I can do custom orders using your own fabrics and materials.

 

Sizing details

You can order any chain length not offered at checkout by sending me an email.

 

Gift wrapping and packaging

All items are shipped in a jewelry box with bow. You can request a special personalized note.

 

Wholesale availability

Wholesale inquiries are welcome!